Scott Friedman, CSP is an internationally sought after speaker who combines interactive humour and storytelling to share his expertise on employee innovation and customer experience. He is one of ten speakers presenting alongside Shirley Taylor for the upcoming Leadership Summit The Heart-Based Workplace. Today he shares his interview with Ramesh Kumar Singham, Country Manager of FedEx Malaysia, as we learn the keys to creating and celebrating a high performance workplace.
I sat down with Rosaline Koo, a founder of CXA Group, and she quickly impressed me with her extensive knowledge of the ins and outs of business success.