Shirley Taylor

Shirley Taylor is a popular keynote speaker and communication skills trainer. She delivers motivational and success keynotes like ‘Rock Your Role In Our High-Tech World’ and ‘Grow Your Business By Connecting Your Dots’. She is author of 12 books, including Model Business Letters, Emails and Other Business Documents seventh edition, which has been translated into 16 languages and sold over half a million copies worldwide.

Shirley is a high-energy and high-content speaker who engages with audiences quickly, and shows them how the strategies she teaches can easily be applied both personally and in the workplace. Her aim is to educate, inspire, inform and motivate individuals and teams to make a difference in the workplace and to communicate and lead with heart. Shirley was President of Asia Professional Speakers Singapore, and currently serves as 2017-18 President of the Global Speakers Federation.

Check out Shirley's popular signature business writing programme.

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Scott Friedman, CSP is an internationally sought after speaker who combines interactive humour and storytelling to share his expertise on employee innovation and customer experience. He is one of ten speakers presenting alongside Shirley Taylor for the upcoming Leadership Summit The Heart-Based Workplace. Today he shares his interview with Ramesh Kumar Singham, Country Manager of FedEx Malaysia, as we learn the keys to creating and celebrating a high performance workplace.  

"Hey Dave, you won't believe what the doctor told me yesterday" is not quite what any of us wants to hear from our table-mate at a seminar, even if the seminar hasn't started yet and even if the statement is not directed at us.  

Figuring out what sort of work you're best suited to is really only half the battle when it comes to cultivating a rich and successful professional life. The other half lies in finding exactly the right environment in which to work, learn, and grow as an employee and as a person.