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Today’s Secretaries – Ambassadors Of Excellence Part 2

Contributed by Shirley Taylor August 15, 2016

Shirley Taylor provides more tips on how to be a super secretary and an Ambassador of Excellence. Read up on Part 1 here.

 

The Future

As we move further into the 21st century, secretaries should continue to do what they have been doing in the past and take every opportunity to develop, to grow, to learn, to adapt and to move with the times. There will always be a need for well-qualified and experienced secretaries who make a continuing commitment towards increasing skills and competencies. So, go on secretaries, show that you are truly ‘Ambassadors of Excellence’. You have certainly come a long way, and with your role evolving all the time, the future looks very exciting – and the only way is up!

How Can You Be A Super Secretary?

Here are my tips for how you can be an Ambassador of Excellence:

A dvance yourself constantly. Learn new software programs, develop new skills, and attend workshops, seminars and refresher courses.
M aximise your people skills. In today’s team-orientated work environment, learn how to build and maintain positive relationships at work.
B e open minded. What you thought was so yesterday may not be so today … and vice versa. Be willing to look at new information in a new light so that you can make new decisions to keep yourself fresh and uptodate.
A djust your goals and set new ones. Work towards making them happen.
S witch on to technology. Work towards making them happen.
A djust your goals and set new ones. New jobs are evolving constantly because of computer knowledge. Make sure you’re ready.
S pend time with people you admire the most. Learn whatever they can teach you.
A void negative people. What they have is contagious, and very difficult to cure.
D evelop your skills and abilities. Seek new challenges constantly, and take on new responsibilities that will expand your skill base.
O utshine yourself. Give 100% every time, not just when you think there may be something in it for you. Give your best every time and it will build consistently into a superior performance.
R evise your working routines and practices constantly. Look for new ways to do things better, quicker, more efficiently and more effectively.

If you want to be a super secretary, here are my tips:

S witch on to technology. New jobs are evolving constantly because of computer knowledge. Make sure you’re ready.
U tilise your skills and abilities fully. Seek new challenges and take on new responsibilities that will expand your skill base.
P rocess your people skills. In today’s team-orientated work environment, learn how to build and maintain positive relationships at work.
E xceed your own best. Learn something new every day – from co-workers, newspapers, TV, wherever. Stretch your mind and it will stretch your limits.
R emove minutes, dollars or hassles from the tasks you do regularly. Play “beat the clock” with yourself. Use good time management.
S pend time with people you admire the most. Learn whatever they can teach you.
E ducate yourself constantly. Learn new software programs, develop new skills, and attend workshops and seminars.
C onstantly set new goals for yourself. Work towards making them happen.
R evise your working routines and practices constantly. Look for new ways to do things better, quicker, more efficiently and more effectively.
E xcel yourself. Give 100% every time, not just when you think there may be something in it for you. Give your best every time and it will build consistently into a superior performance.
T ry to be true to yourself. Know your values and where you draw the line.
A void negative people. What they have is contagious, and very difficult to cure.
R etain an open mind. What you thought was so yesterday may not be so today … and vice versa. Be willing to look at new information in a new light so that you can make new decisions to keep yourself fresh and uptodate.
Y es! Say yes! Don’t let your first thoughts be “it’s too much work” or “I don’t know”. Approach everything with a positive attitude – say “I can” not “I can’t”!

 

Visit the STTS page to find out more about Shirley’s work.




© 2016 Shirley Taylor. Shirley Taylor is a recognised leading authority on business writing and communication skills. For almost 30 years she has presented keynotes and training programmes that help people and organisations boost communication skills and develop great relationships both orally and in writing. Shirley is bestselling author of 12 books, including Model Business Letters, Emails and Other Business Documents, which has sold half a million copies worldwide and has been translated into many languages. If you would like Shirley to speak at your next event, visit www.shirleytaylor.com.
Edited by Nedda Chaplin
Image credit: two asian business team meeting at a cafe using tablet pc from Shutterstock

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Shirley Taylor

Shirley Taylor is a popular keynote speaker and communication skills trainer. She delivers motivational and success keynotes like ‘Rock Your Role In Our High-Tech World’ and ‘Grow Your Business By Connecting Your Dots’. She is author of 12 books, including Model Business Letters, Emails and Other Business Documents seventh edition, which has been translated into 16 languages and sold over half a million copies worldwide.

Shirley is a high-energy and high-content speaker who engages with audiences quickly, and shows them how the strategies she teaches can easily be applied both personally and in the workplace. Her aim is to educate, inspire, inform and motivate individuals and teams to make a difference in the workplace and to communicate and lead with heart. Shirley was President of Asia Professional Speakers Singapore, and currently serves as 2017-18 President of the Global Speakers Federation.

Check out Shirley's popular signature business writing programme.

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