Why Having a Mobile App for Your Business is Essential in Today’s Market

A Mobile Application (app) is an essential marketing tool if you wish to take your business to the next level.


Mobile apps will increasingly become a vital element in the total marketing plan for businesses as customers are looking for convenience, ease, and instant results while on the move in their busy lives.

Mobile apps are a way for customers to connect with you quickly. It’s also the best way to keep your customers engaged with your products or services, and is an easy way for you to gain new clients, loyalty, and sales.

In today’s competitive business landscape, mobile apps are important for any business — big or small — to be noticed, to connect with customers, and to grow.

So, you must be wondering how mobile apps can help? With smartphone users in the world hovering near 1.8 billion in 2014, trends have shown that mobile apps are being used for more and more day-to-day tasks including managing contacts and customer relationships, accessing and editing documents, planning, and increasing outreach.

Let’s look at some of the competitive advantages your business enjoys if it has a mobile app:

Increase Productivity

Mobile apps help employees stay connected in a better and faster way. A great mobile app also allows managers to manage business operations by keeping track of employee progress, and by making communication and issue resolution faster across different areas of the company.


Increase Brand Value

The popularity of mobile apps is demonstrated by their increasing adoption by brands. Companies need to keep pace with their fast moving customers, build trust, and simplify transactions. This will help create repeat business and use word-of-mouth publicity to increase brand value.

Content Management

Mobile apps need to be updated constantly in order to attract new customers, while retaining existing customers. Mobile users are fickle and need new and interesting information to hold their attention. If you fail to update your app often enough, your users will soon move to another newer product.

Respond Swiftly 

Mobile apps allow you to access documents quickly instead of spending time finding documents on a laptop. You can also schedule meetings and contact stay in contact with others immediately and from anywhere instead of having to wait until you return to the office.

Prioritize Information

It’s important to get to the point quickly as busy customers only want to read what they want and need to know. Mobile apps help you prioritize essential information and allows for a more sophisticated presentation of data. Apps are certainly more functional than the web when dealing with large and complex volumes of information.

In Conclusion                                                                                                                                 

How about customers? Customers can also enjoy benefits when using mobile apps. Here is a quick summary as outlined:

  • Fast connection to your business information, offers and website
  • Easily readable content designed to fit the screen on their phone
  • Ability to interact with your business while they are on-the-go
  • Opportunities to share & create social buzz, and gain loyalty rewards
  • Enjoy special benefits and offers exclusively for app holders

When you implement a mobile app which is able to pull in a priceless number of new leads for your business, you can create more potential to succeed in an increasingly crowded market!



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Paul Lim*

Paul Lim is an entrepreneur in creative industry. AStar Success Pte Ltd has been awarded Asia Excellence Award specializes in Website Design & Development, Mobile APP, Graphic Design, Print Design & Copywriting.

 


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